Division Director of Energy Programs
Company: Greater Lawrence Community Action Council
Posted on: May 18, 2023
Job Summary: -Reporting to the Chief Operating Officer (COO),
the Division Director of Energy Programs is responsible for the
supervision of the LIHEAP, WAP, HEARTWAP, AMP, and LIHWAP programs.
In partnership with the COO, the incumbent must be a leader who can
help others deliver measurable, cost-effective results that make
GLCAC's vision a reality. The Division Director of Energy Programs
will have the skills, sensitivity, and personal confidence to
maximize the contributions that each member of the team brings to
the Agency's mission. The Division Director is responsible for
assuring that all program mandates and standards for excellence are
met and for ensuring that the agency provides the highest quality
services for families. In addition to operating responsibility for
fiscal, legal, and programmatic aspects of the division, the
incumbent is responsible for assuring that the program is
strategically positioned for the future.Essential Functions/Key
- Works in partnership with the COO to implement a division
strategy to ensure that programs are well integrated.
- Leads and manages the staff of the LIHEAP and LIHWAP programs,
and the Program Directors/Managers in the WAP, and HEARTWAP
- Leads the performance management process that measures and
evaluates progress against the goals of the Agency for this
division, including the creation and implementation of program
evaluation, ensuring key impact measurements are defined and
- Provides a strong day-to-day leadership presence; bridges
programmatic challenges and support and open-door policy among
- Provides guidance and leadership to staff to emphasize the
importance of the program achieving high standards of quality,
internally and through public and private sector partnerships.
- Ensures that current programs are operating well, looks for
areas of enhancements, and designs and implements new programs in
alignment with the Agency's strategic plan.
- Keeps abreast of developments in all energy programs,
specifically in the field of energy efficiency, electrification,
and clean and renewable energy technology, to support the expansion
of our weatherization program.
- Assures remediation of any non-compliance and incorporates
recommendations into planning for the improvement of the
- Oversees the coordination of all activities within the Energy
Services Division as outlined by the GLCAC Inc., Health and Human
Services (HHS), the Executive Office of Community Development
(EOCD), the Office of Energy Conservation (OEC), and the LIHEAP
Office for Fuel Assistance (OFA).
- Responsible for contract compliance, budget preparations,
staffing, operational procedures, and training for all Energy
- Oversees management of vendor relations and contract monitoring
of all fuel vendors (Gas, Electric, Oil, Wood, etc.). - Advocate on
behalf of clients for restoration of utility services. -
- Follow through with all funding source mandates including
reports, outcome management, meeting assignments, and
- Responsible for timely submission of reports to the COO, CEO,
the GLCAC Inc. Board of Directors, and State and Federal
- Attends local and State meetings, conferences, advisory
councils, community groups, etc. as necessary and redirects
pertinent information to coordinating staff.
- Responsible for procurement of services, inventory control,
program expenditures, and confidentiality of client files.
- Maintains good public relations with surrounding communities,
initiates contacts with community agencies, and oversees outreach
activities and information seminars as required.
- Reviews and analyzes monthly financial and statistical reports
for all energy programs to assess the budget status and to initiate
appropriate corrective measures when needed.
- Keeps close monitoring of WAP utilities' programs (CMA, NGRID)
production goals, and helps set up goals for the fiscal and
- As a subcontractor to a lead agency for the NGRID and
Eversource -utility programs, has oversight of the production of
the network and ensures that all goals are met.
- Helps in the development of program budgets and along with the
COO and Program Directors, monitors program financial
- Hires, evaluates, and if necessary, terminates staff, complying
with applicable laws, regulations, and the agency's personnel
policies and procedures.
- Provides and/or secures training and technical assistance for
all staff, and instills a human capital development and "coaching"
culture in the division.
- Works with the Program Directors/Managers to make presentations
to the Board of Directors.
- Other duties as assigned based on program needs.Skills &
- The Division Director of Energy Services should have proven
experience in both leading and building the capabilities of a
driven and diverse team.
- B.A. Degree with a minimum of five years (5) experience in
program management or oversight of Federal and State funded energy,
weatherization, and Green Jobs/Clean and Renewable Energy
- Working knowledge of all components of the Weatherization
Assistance Program (WAP), Heating System Repair & Replacement
Program (HEARTWAP), and Low-Income Home Energy Assistance Program
(LIHEAP) is required.
- Strong knowledge and background experience in the field of
energy conservation, and renewable energy technology to support
existing programs and program expansion.
- Must have a deep knowledge of energy programs and federal
regulation, specifically in weatherization, energy conservation,
and clean and renewable energy.
- Must have excellent customer service skills and a passion for
attending to the needs of GLCAC constituents.
- Must have excellent administrative, supervisory, interpersonal,
and communication skills. Must have a working knowledge of budgets,
production pipelines, and program reporting. -
- Must be able to plan, train, supervise, coordinate and evaluate
the work of others.
- Must have a suitable CORI and SORI completed within the first
thirty (30) days of employment. -
- Must have the ability to establish a good working relationship
with government agencies, utility companies, local media, community
leaders, contractors and vendors, and Community Action Agencies
across the state who operate as lead vendors.
- Must have a thorough knowledge of federal, state, and local
regulations and guidelines about all Energy and lead poisoning
- Ability to work effectively with and meet the needs of people
from a diverse range of backgrounds, cultures, and identities,
including underserved communities and people from the different
racial groups, socioeconomic statuses, nationalities, and languages
that make up GLCAC's clientele.
- Commitment to integrating a Diversity Equity, Inclusion, and
Belonging lens in all activities, encouraging colleagues to engage
in DE&I work, and contributing to our mission of building a
more diverse, equitable, and inclusive organization for our
employees, clients, and partners; requires ongoing investment in a
personal and professional journey to understand identity and
address unconscious bias, power, and privilege.Supervisory
Responsibility: -Energy StaffTravel: -Required for meetings and
conferences about the program.Physical Demands: This job regularly
requires the employee to sit, walk and stand as well as use hands
repetitively to handle or operate standard office equipment. The
employee is occasionally required to kneel, crouch, or crawl. The
employee must frequently lift and/or move up to 10 pounds and
occasionally lift and/or move up to 25 pounds.Work Environment:
This job operates in a professional office environment and uses
standard office equipment, such as computers, phones, photocopiers,
filing cabinets, and fax machines.Powered by JazzHR
Keywords: Greater Lawrence Community Action Council, Lawrence , Division Director of Energy Programs, Executive , Lawrence, Massachusetts
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