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Department Manager - Operations

Company: Bob's Stores - Roberts 50 USA
Location: Lawrence
Posted on: September 14, 2023

Job Description:

Bob's Stores is a Northeast retailer of branded apparel and footwear and is synonymous with terrific brands, great value and great service. With 30 locations in numerous states, our agenda is loaded with great stuff to excite both our customers and our associates. Enjoy working with a diverse team where exceptional efforts are recognized and rewarded in a job that is fun, fast and casual? Then apply now!As a Operations Department Manager, you'll support the Apparel & Footwear Departments with all merchandise, sales and operational functions. You will be responsible for the effective management of the hourly staff while maximizing profitability through excellent customer service. You'll organize, plan and implement floor sets for sales and promotions, maintain standards and oversee the visual aspects of the department. This is the second level of store management and includes opening and closing the store, cashiering and working the front-end to address customer concerns, and acting as the manager on duty. -You'll lead by example while enabling a knowledgeable and friendly sales staff to achieve overall sales and operational goals while also coaching, training and developing your staff in order to prepare them for promotional opportunities that arise. Operational success in this position could lead into an Assistant Manager role. -

  • Transferring of merchandise to support Web Fulfillment
  • Transferring of merchandise to support proper inventory levels in other store locations.
  • Weekly Review of Tunneling Variance reports to ensure weekly compliance.

    -Markdown Process

    • Identifying, locating and scanning of new markdowns.
    • Sizing, organizing, and signing of markdown product in accordance with merchandise standards.
    • Completing Weekly Price Adjustments as required.

      -Truck Processing

      • Leading the processing team with the unloading, sorting, hanging and folding of incoming merchandise.
      • Ensure product is floor ready with appropriate Size Keeters, and security tags per tagging guidelines.
      • Weekly Review and follow up on all Unreceived Transfer reports as well as Unacknowledged Shipments report to ensure compliance.

        Inventory Management/Physical Inventory

        • Ensure all incoming and outgoing merchandise is accurately received into our Aptos system and that all discrepancies are thoroughly investigated in support of our physical inventories using available reporting.
        • Support the inventory taken process in both home store location as well as surround stores per the inventory calendar cycle.

          -Operational Integrity/Total Store Excellence Audit

          • Lead home store's Audit Program by working with Department Managers to ensure audit standards and expectations are being maintained on an on- going basis.
          • Lead annual Store 5S re-fresh to ensure the store is audit ready for the coming year.
          • Work with Best Methods team members and Field Auditors to support continuous process improvement methods.

            Skills and Requirements:
            This is a full-time, salaried-level role with additional hours as necessary. A varied schedule will require nights, weekends and holidays, with some overnight shifts. Flexible availability required.

            • 1-2 years of supervisory experience in a retail environment
            • Excellent customer service and interpersonal/communication skills
            • Ability to suggestively sell and be persuasive
            • Strong visual merchandising skills
            • Proven team leadership skills
            • Experience working with lifestyle and athletic apparel preferred
            • Understanding of basic retail math; ability to handle cash accurately
            • High school diploma/GED preferred
            • Bilingual a plus

              NOTE: Managers must have the ability to work 45+ hours per week, and 10-11 hours/day, 6 days a week during holiday and peak selling periods.
              Bob's Stores is an equal opportunity employer offering dynamic career opportunities and generous employee discounts. -

Keywords: Bob's Stores - Roberts 50 USA, Lawrence , Department Manager - Operations, Executive , Lawrence, Massachusetts

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