Client Care Specialist
Company: Ethos Veterinary Health LLC
Posted on: May 11, 2022
Bulger Veterinary Hospital is located in Lawrence, MA , and we
are looking to hire a Full-time highly motivated Client Care
Specialist to join our team.
About the Role: Our Client Care Specialists are responsible for
welcoming all guests according to company standards. Our team must
anticipate and address client's service needs, and communicate
professionally, effectively and with empathy. Client Care
Specialists need to be able to work in a fast pace
multi-doctor/department practice with the ability to handle several
tasks at hand.
Preparing and reviewing electronic medical records
Assisting with general information
Processing payments, assisting in financial processes
Empathy and understanding during end of life decisions
Skills and Experience:
Previous experience in, and passion for, delivering exemplary
You will embody our culture by treating every client with the
utmost courtesy and attention, with a keen sensitivity to the
emotional bond between clients and their pets.
Excellent communication and organizational skills that highlight
your ability to provide a positive, friendly, and welcoming
environment at all times.
Superior interpersonal skills and be able to develop and maintain
positive working relationships with others.
Support team members in reaching common goals.
Listening and responding appropriately to the concerns of clients
and team member.
Previous experience as a veterinary receptionist, medical
secretary, or customer service representative strongly
Ability to be flexible in your schedule
Schedule: Days and evening hours including one weekend shift and 3
holiday shifts a year
About Bulger Veterinary Hospital: Bulger is a full-service hospital
that offers comprehensive care that includes General Practice,
24-hour Emergency Services, and Specialty Medicine in the areas of
Ophthalmology, Surgery, Internal Medicine, and Cardiology.
Mission: Our mission is to advance the veterinary profession
through our leadership in medicine, education, business and
promotion of the human-animal bond. We strive to bring together
caring, warm and intelligent people who love to serve and help and
are among the best in their field.
Benefits of Working at Bulger Veterinary Hospital:
Compensation is based on experience and skill level
Full-time benefits include health insurance with the choice of a
100% employer paid plan; dental, vision, disability, and life
insurances; flex spending accounts for medical and/or dependent
care costs; discounted pet medical care; 401(k); Employee
Assistance Program; and paid time off, uniforms, and a generous CE
Working with a talented, caring and enthusiastic team
Ethos is an Equal Opportunity Employer. Ethos does not discriminate
on the basis of race, religion, color, sex, gender identity, sexual
orientation, age, physical or mental disability, national origin,
veteran status or any other basis covered by appropriate law. All
employment is decided on the basis of qualifications, competence,
merit, and business need.
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Keywords: Ethos Veterinary Health LLC, Lawrence , Client Care Specialist, Other , Lawrence, Massachusetts
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