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REMOTE Financial Representative

Company: Aston Carter
Location: Lawrence
Posted on: September 21, 2022

Job Description:

Aston Carter is hiring for a local client to add a FULLY REMOTE Financial Service Specialists to their team. These are call center positions, taking inbound calls from internal clients, as it pertains to the cost-basis and tax questions on customer accounts.Description:

  • Answer complex incoming calls and/or written correspondence to support branch and client inquiries regarding procedural, operational and status information.
  • Adhere to department guidelines for quality, quantity, and timeliness.
  • Requires in-depth understanding of firm systems, processes and procedures to anticipate branch needs, provide education, and recommend additional resources and "next steps."
  • Appropriately document contacts by person initiated, issue discussed, and steps taken to resolve as needed
  • Provide accurate and complete answers to branch and client inquiriesRequired Qualifications:
    • 1+ year of recent call center, preferably in the financial services industry
    • Prior Finance Service industry experience preferred
    • Ability to research and resolve complex questions and situations
    • Must be able to work in a fast paced, team-oriented environment and quickly learn and apply new information
    • Proficiency with Microsoft Office
    • High school equivalent required, college degree is beneficial
    • High speed internet with hard-wired internet connection via Ethernet cableHours:
      • Must be fully available between 7am - 7pm CT, Monday through Friday. No exceptionsStart Date: -10/25/2022

        About Aston Carter:
        Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
        At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
        Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
        The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
        If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Lawrence , REMOTE Financial Representative, Other , Lawrence, Massachusetts

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