Community Leasing Associate
Company: Fairfield Residential
Location: Lawrence
Posted on: January 15, 2023
Job Description:
$1,000 Sign-On Bonus*Community Leasing AssociateABOUT THIS
ASSOCIATE:At Fairfield Residential, we build communities. Our
Leasing Associates are mega-talented and passionate salespeople who
embody our core values. From discovering the prospect's needs
through matching them with their perfect apartment, our Leasing
Associates create better living for better lives.Our team is
searching for a dynamic, top performing salesperson with positive
energy, an entrepreneurial spirit, and superior sales and customer
service experience. This person is an individual contributor who is
driven to close the deal and stays levelheaded amidst prioritizing
competing agendas.Mostly importantly, a Leasing Associate often
serves as a prospective resident's first impression of the
Fairfield brand. They therefore take pride in their professionalism
and speak passionately about our properties. Their successful
communication is the reason why residents choose to join our
communities.There is plenty of room for growth in this exciting
role on the Fairfield Residential Property Management Team. This
position reports to the Community Manager and successful associates
may be promoted to Assistant Community Manager.THIS POSITION MAY BE
RIGHT FOR YOU:
- YOU ARE A CLOSER with superior sales and customer service
skills.
- YOU STAY ON TOP OF IT with admirable time management and
organizational skills.
- YOU ARE A PROFESSIONAL and embody that in your appearance and
demeanor.
- YOU ARE A COMPASSIONATE PROBLEM SOLVER with an insatiable drive
to help customers resolve issues.
- YOU KNOW THAT INTEGRITY MATTERS and exhibit a strong adherence
to ethical standards including, but not limited to, the ability to
maintain confidentiality and maintain fiduciary
responsibility.
- YOU ARE DEEPLY SATISFIED by the feeling of joy you get when
helping someone find their new home.WHAT YOU CAN EXPECT TO DO IN
THIS ROLE:CUSTOMER SERVICE & SALES
- Be the first point of contact with prospective residents,
current residents, vendors and Fairfield associates.
- Drive the lease closing process by highlighting the quality of
the community and the amenities available at the property to
prospective residents.
- Determine the customer's needs, resolve and/or escalate to a
higher level as permitted.
- Use your customer friendly personality as well as your ability
to diffuse/resolve difficult situations while nurturing
relationships.
- Deliver unmatched service to residents to exceed their
expectations, while maintaining resident retention.
- Meet sales goals, leasing ratios and maintain milestones in
customer service and resident satisfaction, throughout the sales
process.OPERATIONS
- Manage various tasks such as lease files, maintaining updated
necessary paperwork and computer systems.
- Use Yardi accounting software manage the leasing
process.MARKETING
- Complete marketing/advertising tasks including updating social
media sites.
- Maintain knowledge about local market conditions; shop local
competition.WHAT YOU'LL NEED DAY ONE:
- 1+ year(s) of experience in sales or customer service
- Experience or knowledge in leasing or real estate a plus
- Strong typing and computer skills with knowledge of Microsoft
Outlook, Word and Excel.
- Knowledge of tax credit, fair housing, and trade practices a
plus
- Experience using Yardi or other related property management
accounting software a plus
- Experience using Microsoft platform including Outlook, Word,
Excel required
- High school diploma or equivalent required
- Weekend availability is required; must be able to work a
flexible schedule to include weekends and holidays.*The sign on
bonus, less usual deductions, will be paid following the completion
of 90 days of employment.#LI-JULIAEstimated Rate of Pay:$17.81 -
$26.71This position is non-exempt; the range above reflects hourly
rates.The pay range displayed for this position is determined by
skills and experience required, location and job complexity*.
Potential job offers may vary based on the skills, education, and
experience an individual candidate holds. This range reflects base
rate only, and does not include allowances, perks, commissions or
bonuses applicable to this position (if any). In addition to base
salary, Fairfield offers all full time associates the following,
upon meeting eligibility requirements:
- Paid time off, paid holidays and sick days, paid time off for
volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance* Pay range is a calculation based on a midpoint
price. Fairfield complies with all wage and hour laws, including
minimum wage and salary exempt requirements.
Keywords: Fairfield Residential, Lawrence , Community Leasing Associate, Other , Lawrence, Massachusetts
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