Client Support Representative
Company: Lawrence General Hospital
Location: Lawrence
Posted on: March 16, 2023
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Job Description:
The Radiology Client Representative is the first contact to the
Radiology Department, whether it is greeting a person presenting at
the reception desk or a caller on the phone. This individual is
responsible for setting a professional, courteous, and
compassionate tone to ensure a positive customer experience. The
representative registers the patient by obtaining and accurately
entering all personal, financial, and insurance data. He/she must
obtain all signatures necessary to treat the patient and bill their
insurance.The client representative performs a variety of
secretarial and clerical duties in the Radiology Department. This
includes patient registration, scheduling, ordering examinations
and obtaining written physician orders for each exam requested. The
receptionist also answers questions regarding patient preparations,
routes calls from physicians to the appropriate radiologist or
other staff members.Required:High School Diploma or
equivalencyBasic computer skillsAbility to follow oral and written
communicationBasic knowledge of medical
terminologyPreferred:Experience in hospital or related
settingBilingual strongly preferredLawrence General Hospital is a
private, non-profit community hospital providing the Merrimack
Valley & southern New Hampshire regions with patient-centered,
compassionate, and quality health care for the whole family. For
over 140 years, the dedicated doctors, nurses, and staff of
Lawrence General have been committed to improving the health of the
people and communities we serve.LGH offers competitive pay, a
robust benefit package, generous paid time off and free parking. We
are an Equal Opportunity Employer committed to hiring a diverse
workforce.
Keywords: Lawrence General Hospital, Lawrence , Client Support Representative, Other , Lawrence, Massachusetts
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