Family Support Services Specialist

Company: Greater Lawrence Community Action Council
Location: Lawrence
Posted on: May 20, 2023

Job Description:

Job Summary:The Head Start Family Support Services Specialist will support enrollment and recruitment efforts, provide case management and crisis intervention support to Family Support Services staff and the case management team, and assist in the measurement and compilation of family outcomes data for the program.Essential Functions/Key Responsibilities:

• Support the Case Management Supervisor with priority cases and actively participate and summon team meetings to address issues.
• Develop an action plan based on the concerns of the family assuring all basic needs are being met and following all standard documentation procedures.
• Conduct file reviews, assist with team meetings, review family partnership agreements, and case management to assure standards and regulations are in compliance.
• Compile and complete Family Support Services monthly reports which include the completion of home visits, family needs assessments, and services for individual families for all sites.
• Collaborate with an interdisciplinary team of teaching staff, family advocates, parents, and other content area specialists to plan and implement comprehensive services for children and families.
• Utilize and increase collaboration with external community organizations to facilitate service provision for families in crisis situations.
• Support management through regular reporting and communication, serving as a liaison between management and site staff.
• Review and compile family outcomes data from all sites for management analysis.
• Coordinate overall efforts associated with recruitment, enrollment, and attendance follow-up.
• In conjunction with the case manager supervisor; coordinate open houses and center committee meetings planning and preparation for all sites.
• Compile and complete external/internal referral services reports for all sites. Support Case Management Supervisor with high-risk/priority cases and actively participate in or summon team meetings to address issues affecting the family at all sites.Skills & Qualifications:
  • Bachelor's degree or higher in Human Services or related field, or social worker experience. (Two years of additional related experience may be substituted for one year of education).
  • Must have excellent communication, and organizational skills, and have strong computer literacy skills.
  • Bilingual- English/Spanish beneficial.
  • Use of a car/means of transportation is required for home/center visiting.
  • Schedule flexibility is required based on the needs of our children and families.
  • Must be a positive team player, and demonstrate patience, empathy and kindness.
  • Must be comfortable with diversity, including with peers and families.
  • Attendance at relevant training, meetings, and special events required.
  • Engage in ongoing staff development to improve professional skills.
  • Written references and DEEC/DCF BRC/CORI/SORI (Background Record Check) will be completed before hiring.
  • Must show documented proof of current physical exam, negative TB test, proof of MMR immunity (Hepatitis B Immunity is advisable), and Covid-19 vaccination. First Aid & CPR certification is preferred.Supervisory Responsibility: -No direct supervision.Travel: -May be requiredWork Environment: This job operates in a professional office environment and uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, fax machines. Powered by JazzHR

Keywords: Greater Lawrence Community Action Council, Lawrence , Family Support Services Specialist, Other , Lawrence, Massachusetts