Patient Services Representative
Company: Boston Vision
Posted on: January 6, 2022
Boston Vision is an academic private practice, at the vanguard of
eye care and patient service. Since founding Boston Vision in 2000,
we have relentlessly pursued both improvement in patient experience
and innovation in academic medicine. This stems from our philosophy
that only through dedicated emphasis on both scientific pursuit and
patient satisfaction can we deliver the best possible medical
Boston Vision is seeking to hire an enthusiastic and motivated
administrative professional to serve as our Patient Services
Representative. Reporting primarily out of our growing Lawrence
location, the Patient Services Representative is the first point of
contact between our patients and the practice. Under the
supervision of our Director of Operations, our Patient Services
team work diligently to provide the highest quality of service by
assisting patients with scheduling appointments, maintaining
patient records, tending to incoming phone calls, and checking
patients in and out of appointments.
In addition to having an exceptional customer service skill set,
the role of Patient Services Representative has a strong emphasis
on being detail oriented as well as having the ability to practice
effective communication, multitask, and problem-solve as
Boston Vision currently has 5 locations in the Metro-Boston area.
We ask our staff to be open to assisting in other locations as the
business demands. Additional mileage is reimbursed as a travel
expense. Strong candidates should have the ability to provide
situational leadership, exceptional diplomatic communication
skills, and experience in handling difficult customer situations.
Must be a positive and professional team player.
Who is ideal for this position?
Motivated individual looking to build a career in healthcare. Those
who join enjoy the administrative aspect of the job and the
experience of interacting with patients. Many have gone on to
successful medical careers through Medical, Osteopathic or PA
schools. Our doctors routinely support applications from our staff
to various institutions through personal or written letters of
- Virtual interview process offered
- Personal protective equipment provided
- Detailed social distancing guidelines in place
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Keywords: Boston Vision, Lawrence , Patient Services Representative, Sales , Lawrence, Massachusetts
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