Patient Services Representative
Company: Boston Vision
Location: Lawrence
Posted on: March 15, 2023
Job Description:
Company Description -Boston Vision is an academic private
practice, at the vanguard of eye care and patient service. - Since
founding Boston Vision in 2000, we have relentlessly pursued both
improvement in patient experience and innovation in academic
medicine. This stems from our philosophy that only through
dedicated emphasis on both scientific pursuit and patient
satisfaction can we deliver the best possible medical care. -Job
Description -Boston Vision is seeking to hire an enthusiastic and
motivated administrative professional to serve as our Patient
Services Representative. Under the supervision of our Patient
Services Manager, the Patient Services Representative serves as the
first point of contact for the practice. The Patient Services team
work diligently to provide the highest quality of service by
assisting patients with scheduling appointments, maintaining
patient records, tending to incoming phone calls, as well as
checking patients in and/or out of their appointment. Additional
essential functions include but are not limited to:
Greet and welcome all patients upon
arrivalCheck patients in, verify personal information (name,
address, insurance)Take and balance copays and batches -Maintain a
current understanding of insurancesProcess mail, faxes, and scans
-Other duties as assignedIn addition to having an exceptional
customer service skill set, the role of Patient Services
Representative has a strong emphasis on being detail oriented as
well as having the ability to practice effective communication,
multitask, and problem-solve as needed.Additional Information
-Boston Vision currently has 6 locations in the Metro-Boston area.
We ask our staff to be open to assisting in other locations as the
business demands. Additional mileage is reimbursed as a travel
expense. Strong candidates should have the ability to provide
situational leadership, exceptional diplomatic communication
skills, and experience in handling difficult customer situations.
Must be a positive and professional team player. -Who is ideal for
this position?Motivated individuals looking to build a career in
healthcare. Those who join enjoy the administrative aspect of the
job and the experience of interacting with patients. Many have gone
on to successful medical careers through Medical, Osteopathic or PA
schools. Our doctors routinely support applications from our staff
to various institutions through personal or written letters of
recommendation. - -Position Type and Expected Hours of Work -This
is a full-time, exempt position. Days and hours of work vary
according to the business demands. -Work EnvironmentThis role
operates in a professional medical office environment routinely
using standard office and clinical equipment such as computers,
telephones and testing equipment.Other DutiesPlease note this job
description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee for this role. Responsibilities and activities may
change at any time with or without notice.Powered by JazzHR
Keywords: Boston Vision, Lawrence , Patient Services Representative, Sales , Lawrence, Massachusetts
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